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Art Commission
Terms of Service
LAST UPDATE: [8th Oct 2026]This contract applies to the artist further called Seller and person or institution further called Customer purchasing from Seller a work of art further called Product. By ordering Product from the Seller the Customer agrees to the following terms and conditions:PAYMENTS
1. Customer agrees to pay the agreed upon full amount upfront for any orders.
2. Any other payment schedule has to be mutually agreed by both parties before work on the Product commences.
3. In the event of requiring payment upfront, the Customer accepts that work on the Product will not commence until the full or partial payment has been received by Seller according to the agreed upon schedule.
4. Certain types of work may not allow for a split payment. In such cases Customer will be informed about this and will be asked to agree on a different payment schedule, before any work can commence.PRODUCT DELIVERY5. Customer agrees that Product will be delivered digitally to the client via a mutually agreed means [in example: via email]. If the Customer wishes for the files to be sent directly and safely to an email address provided by the Customer, they will be sent after the final payment has been received by the Seller.
6. Any other method of delivery, either digital or physical, has to be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by alternative delivery method, such as postal costs, material costs, digital service subscription fees etc.
7. It is sole responsibility of Customer to propose delivery method which works for both parties. Seller cannot be held accountable for Customer's loss of access to the delivery method, loss of delivered files, impediments such as spam filters or any other technical obstacles outside responsibility of the Seller.
7b. Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the Seller. Seller can not guarantee that the original copy of the product will be available in the case that the Customer lost their files, but will endeavour to provide if possible.REVISIONS8. Customer has the right to any complete revisions in the sketching phase. The Customer is expected to address all revisions with descriptive clarity to ensure proper correction.
9. Customer has right to a reasonable amount of minor edits after completion, such as changing an eye colour or fixing a small detail, up to an additional 10% of the total time spent on creating the originally delivered Product. Any requests above that, however minor, will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.CURRENCY CONVERSIONS10. Customer agrees to pay the total amount specified in
[$ USD]
11. It is the sole responsibility of the Customer to bear any currency conversion costs, bank transfer fees, payment provider service fees and any other costs involved in transferring funds to the Seller.
12. Payment is considered as received and completed only when total amount received on Seller's Bank or Paypal account is equal to the invoice amount in [$ AMOUNT] .REFUND POLICY13. Customer has the right to request a full refund (If full upfront payment was paid) if there's been no proof of progress provided to them within the agreed upon completion time. Refund conditions for commissions which require more work must be agreed separately, before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.
14. Customer obliges to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.PERSONAL AND COMMERCIAL USE15. The Product received by Customer is for personal use. Any use of the Product for commercial purposes, reselling it, reproduction, artistic alteration or publishing for reasons other than personal purposes has to be approved beforehand by the Seller. This will require a separate agreement between Customer and Seller defining exact conditions and financial implications of such use of the Product.
Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.
In addition, Customer does not hold the right to utilize the product for AI related activities, such as utilizing the product for the training of AI databases or altering the product with AI tools. This agreement affects all current AI projects present or future along with other inventions in the space.CANCELLATIONS16. Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.
17. Any disrespectful behaviour will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on amount of work completed. Seller will have full right to refuse any service to the Customer in the future.
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